111 Jobs in Bellevue, WA
ChemPoint is Hiring a Customer Solutions Representative Near Bellevue, WA
Start your career journey with ChemPoint! Be part of our team that is transforming the chemical, ingredient, and industrial finished products industry.
- Screens all incoming purchase orders and customer requests for effective action item delegation and team workload management placing and processing orders
- Places orders into CRM system and updates orders as requested
- Follows and/or implements special instructions for various accounts
- Maintains accurate and up-to-date notation on all service incidents
- Takes incoming phone calls to respond to customer inquiries keeping in mind organization’s principles to build customer confidence, set appropriate expectations and offer solutions
- Collaborates with Sales team to address customer concerns and set proper expectations
- Works closely with 3rd party logistics providers and logistics teams to effectively manage outbound orders
- Maintains exceptional customer fulfillment service levels
- Participates in training and constructively provides feedback in the form of peer coaching
- Focuses on meeting all individual and team objectives, deadlines and responsibilities while actively promoting a team atmosphere
- Bachelor’s degree from fully accredited four-year institution or equivalent work experience
- Experience in Business-to-Business (B2B) service organization or 1 year of experience in equivalent job(s) preferred
- Knowledge and experience working with MS Office Suite
- Demonstrates sound judgment and creative problem solving
- Open to taking moderate risks with a competitive spirit
- Demonstrates a commitment to accuracy and accountability for job performance
- Receptive to constructive feedback from peers and mentors
- Strong work ethic and team-oriented mind set
- Excellent verbal and written communication skills, including the ability to effectively convey ideas and suggestions via multiple modes of communication
- Ability to work independently and in teams of various sizes to complete a tactical workload
- Exhibits versatility and adaptability while interacting with customers, suppliers and outsourced relationships
Job Summary
Full Time
Wholesale
$63k-82k (estimate)
04/26/2024
06/24/2024
chempoint.com
BELLEVUE, WA
200 - 500
1999
Private
GREG VAS NUNES
$5M - $10M
Wholesale
Related Companies
About ChemPoint
ChemPoint is providing a personalized e-distribution service to the chemical market.
The job skills required for Customer Solutions Representative include Written Communication, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solutions Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solutions Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Solutions Representative positions, which can be used as a reference in future career path planning. As a Customer Solutions Representative, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solutions Representative. You can explore the career advancement for a Customer Solutions Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
